About us
After looking at alternatives
How It All Started
Topvapes was founded by a small team of passionate vapers who were tired of being overcharged by high street vape shops and let down by unreliable online retailers. As long-time users of vaping products ourselves, we knew there had to be a better way—one that offered fair prices, honest guidance, and a smoother path for smokers looking to make a change.
What started as a frustration quickly turned into a mission: to build a trusted, customer-focused online vape store that delivers great value and an exceptional shopping experience. That’s how Topvapes was born.
A perfect fit for your every day life
Our Values
Everything we do at Topvapes is built on three core principles:
Value for Money
We believe vaping shouldn’t cost a fortune. That’s why we work directly with top brands and suppliers to bring you genuine, TPD-compliant products at some of the UK’s most competitive prices—without cutting corners on quality.Trustworthy Advice
The vaping world can be confusing, especially if you’re just starting out. We’re here to simplify it. Our team is always ready to offer clear, unbiased advice to help you choose the right product for your needs, whether it’s your first kit or your fifth upgrade.A Healthier Transition
We exist to help people switch from smoking to something demonstrably less harmful. Every product we stock is carefully selected with that mission in mind—because vaping should be a stepping stone, not a stumbling block.
Just getting started
Our Goals
We’re on a journey to become the UK’s largest and most trusted online retailer of vaping products. But we’re not just about size—we’re about service.
We’re building a best-in-class product review system that matches customers with the right devices, e-liquids, and flavours for their individual needs.
We’re committed to growing a community of informed vapers, where smokers can find the tools and knowledge they need to quit tobacco for good.
And we’re constantly expanding our range with the latest innovations in vaping technology—all while keeping prices fair and transparent.
Topvapes is more than a vape shop. We’re a team, a mission, and a promise: to make vaping better, smarter, and more accessible for everyone.
Our incredible team are here for you
Nicole Williams
Company Director
"Profit in business comes from repeat customers; customers that boast about your product and outstanding service"
Bjorn Gunnarson
Head of Design
"Loyal customers, they don’t just come back, they don’t simply recommend you, they insist that their friends work with you."
Charlotte Banks
Research & Development
"You’ll never have a product or price advantage again. They can be easily duplicated, but a strong customer focus can’t be copied."
Sam Gallagher
Customer Support
"Get closer than ever to your customers. So close that you tell them what they need well before they realize it themselves."